Privacy notice

Effective September 25, 2026. This notice explains how LionRise Restoration handles information submitted through this website.

Inspection and quote requests

We collect your name, email, phone, property address, service interest, request type, message, and submission time to evaluate your request and follow up. Do not submit insurance policy numbers, payment information, or sensitive documents through this form.

How we use information

Your request is saved in our staff inbox. We use it to discuss service availability, scheduling, and your project. The form does not subscribe you to marketing messages or book an appointment. When email delivery is connected, we send a request confirmation and alert our staff. Sending status is tracked so failed messages can be reviewed. Text confirmations are not enabled. We do not sell information submitted through this form.

Project records and service providers

Our hosting and storage providers process requests, documents, and photos on our behalf. Project records require sign-in. Homeowners can view projects assigned to their verified email. Authorized staff can view assigned projects according to their role. Internal costs are limited to the owner and assigned managers; internal files are separated from homeowner and crew files. Necessary project details may be shared with the subcontractors or suppliers involved in your work.

Cookies and security

Email sign-in, when enabled, uses a managed verification service and a necessary, secure session cookie. We do not ask for or store your email password. We process limited technical identifiers and request counts to help prevent sign-in abuse. Our hosting providers may process technical logs for security and operation. We restrict access to customer records, but no internet service can guarantee absolute security.

Retention and your choices

We retain information as needed to respond to requests, perform work, maintain warranty and business records, and meet legal obligations. Email admin@lionriserestoration.com to request access, correction, or deletion. We may verify your identity and retain records required for legal or active project obligations.

Contact

For project questions, email support@lionriserestoration.com.