Understand the roof
Share your concerns, then review inspection findings and photos with us. We’ll explain the proposed work and the questions that still need answers.
A considered process, from the first question to the final walkthrough.

Your signed scope sets the details for your individual project.
Share your concerns, then review inspection findings and photos with us. We’ll explain the proposed work and the questions that still need answers.
Confirm the materials, included work, payment schedule, and how changes will be approved. For insurance work, we document the construction scope; your insurer determines coverage.
Confirm the build window, delivery and dumpster placement, driveway access, and property protection plan. Weather or material availability can affect timing.
Work follows the agreed scope. If concealed conditions require additional work, we explain the finding and proposed change before proceeding with that work.
Walk through the completed work, discuss cleanup and any open items, and organize completion photos and applicable warranty documents.
Manufacturer warranties cover specified product issues under their written terms. Coverage, exclusions, installation requirements, and transfer rules depend on the selected product and warranty.
Review the residential roofing warranty for your selected CertainTeed product and roofing system. The exact coverage and any enhanced program must be identified in your project documents.
CertainTeed warranty documents ↗For an Owens Corning roof, review its official shingle warranty information alongside the product and system selected in your proposal.
Owens Corning warranty documents ↗Before signing, review covered defects, coverage periods, exclusions, transfer rules and any registration requirements. We confirm the applicable warranty rather than assuming an enhanced program is included.
Compare products from both manufacturers ↗LionRise Restoration stands behind its contracted installation work with a 10-year workmanship warranty from substantial completion, including work performed by our subcontractors.
This warranty is provided by LionRise. Your written agreement identifies the covered work, exclusions, and service process. Manufacturer material warranties are separate.
Read coverage, exclusions, and service steps ↗LionRise is starting in the Marietta area and welcomes project inquiries from metro Atlanta. Share your address so we can confirm service availability and scheduling.
Ask about your property ↗Availability is confirmed by property, scope, and schedule. Sending a request does not automatically book an inspection.
Texas service is not open yet.
LionRise Restoration provides the 10-year workmanship warranty. Manufacturer-backed installation coverage is only included when a specific eligible program is identified in your written project documents. Your coverage follows the agreement issued for your project.
Timing depends on roof size, complexity, weather, crew availability, and any hidden conditions. We confirm an expected work window after reviewing the scope and communicate changes.
Discuss where vehicles, outdoor furniture, and fragile items should go. Plan for noise, keep pets and children clear of the work area, and tell us about access restrictions. Review dumpster and delivery placement with the team.
No. We document observed conditions and explain the proposed construction work. Your insurance company makes coverage and payment decisions.
Look for the material and color, included tear-off and installation work, flashing and ventilation details, disposal, exclusions, change approval process, payment schedule, and applicable warranty terms.
Use your project conversation to document the concern and attach relevant photos. For urgent issues, use your established direct contact with LionRise. Keep your final scope and warranty documents together.
Financing is not currently offered through LionRise. We will explain the agreed payment schedule in your proposal. Online card and bank payments are also still being prepared.